FAQ

Frequently Asked Questions (FAQ)

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1. Where is your store located?

We are located at:
Boundary Rd, Hellesdon, Norwich NR6 5JS, United Kingdom

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2. What is your Shipping Policy?

For details about shipping costs, delivery times, and tracking, please visit our Shipping Policy page.

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3. What is your Return Policy?

For a detailed description of our return policy, please see our Return & Refund Policy page.

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4. Will I receive a confirmation email when my order is submitted online?

Yes. Once you complete your order, you will receive an automatic confirmation email confirming that your order has been received.

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5. How do I process a return?

You can:
– Visit our Contact Us page and fill out the return request form.
– Or email us directly at support@victorywear.co.uk with your order number and reason for return.

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6. How do I sign up for emails?

You can sign up for our newsletter on the homepage in the "Sign Up & Save" section.
We respect your privacy and protect your personal data. Your email will only be used to send newsletters, offers, and important updates. You can unsubscribe at any time.
For more details, see our Privacy Policy.

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Contact Information

Company name: VictoryWear LTD
Address: Boundary Rd, Hellesdon, Norwich NR6 5JS, United Kingdom
Email: support@victorywear.co.uk
Phone: +44 1603 269000
Opening hours: Monday to Friday (9:00 AM – 5:00 PM) (GMT)